Tenants
CRM / Tenants — Production view
The Tenants page is a directory of all companies occupying space in your buildings. Use it to manage tenant records, track lease data, and organize users by company.
Overview
Navigate to HqO Admin > CRM > Tenants. The page opens scoped to your currently selected building.
Summary metrics appear at the top of the page:
| Metric | Description |
|---|---|
| Total tenants | Number of tenant companies in this building |
| Total leased RSF | Combined rentable square footage under lease |
| Annual rent | Total annual rent across all tenants |
| Expiring soon | Number of leases with upcoming expiration dates |
The tenant table shows:
| Column | Description |
|---|---|
| Tenant | Company name and industry |
| Buildings | Building(s) the tenant occupies |
| Employees | Number of employees associated with the tenant |
| Monthly rent | Monthly rent amount |
| RSF | Rentable square footage |
| Lease end | Lease expiration date |
| Status | Active, Inactive, or Missing data |
Missing data means required lease fields have not been filled in. This does not affect platform access for users.
Add a tenant
- Navigate to HqO Admin > CRM > Tenants.
- Click Add tenant.
- Search for the company and select it, or create a new record.
- Fill in lease details as needed and save.
Search and filter
Use the search bar to find tenants by name. Use the Industries dropdown to filter by business category. Click Hide test tenants to remove test records from the list.
Export tenant data
Click Export to download the current tenant list as a CSV file.
Edit a tenant
Click on any tenant name to open its detail page. From there you can update company details, lease data, employee count, and associated buildings.
FAQ
Why do many tenants show dashes for rent and RSF? These fields are optional and may not have been populated during tenant setup. Edit the tenant record to add lease details.
Can I assign a tenant to multiple buildings? Yes. A single tenant company can be associated with multiple buildings if they occupy space in more than one property.
What does "Missing data" status mean? The tenant is missing required lease fields. It does not affect the tenant's users or their access to the platform.