Buildings
CRM / Buildings — Production view
Buildings is the central registry for all properties in your portfolio. Each building record holds configuration, user population data, and publication status.
Overview
Navigate to HqO Admin > CRM > Buildings to see all buildings you have access to. The table shows:
| Column | Description |
|---|---|
| Building | Property name and physical address |
| Rentable area | Total rentable square footage |
| Building population | Number of registered users |
| UUID | Unique identifier used for integrations and API calls |
| Status | Publication state: Live or Draft |
Buildings set to Draft are not visible to users in experience channels. Set a building to Live when it's ready for tenants.
Create a building
- Navigate to HqO Admin > CRM > Buildings.
- Click Create building in the top right.
- Fill in the required fields and click Save.
💡 Tip: Building setup is typically completed during onboarding with your HqO representative. Reach out to appsupport@hqo.co before creating new buildings independently.
Edit a building
Click on any building name to open its detail view. From there you can update the building name, address, branding, and other settings.
Change building status
Each row has a Status dropdown. Click it to toggle between Live and Draft.
⚠️ Note: Changing a Live building to Draft will immediately hide it from users in experience channels.
Copy a building UUID
Click the copy icon next to any UUID to copy it to your clipboard. UUIDs are used when configuring integrations, API calls, and bulk operations.
FAQ
Why does building population show a dash? The building has no registered users yet. Users are added through the Users page or via bulk import.
Can I delete a building? Building deletion is not self-serve. Contact HqO Support if you need a building removed.