HqO

App Home

The HqO app home screen is the primary destination for tenants after they log in. It surfaces the most relevant content, services, and building updates in a single scrollable view.

Overview

The home screen is divided into these main areas, from top to bottom:

AreaDescription
SalutationA time-sensitive greeting personalized with the building name
Location SelectorBuilding switcher in the top-left corner
Promoted Post CarouselA horizontal scrolling row of featured content cards pinned by the property team
Utility ButtonsQuick-access shortcuts to building services (resource booking, visitor registration, service requests, etc.)
Content FeedA stream of published content, events, and announcements organized into carousels

The layout is consistent across buildings but the content is specific to each building the user belongs to.

Salutation

The greeting at the top of the screen adapts to the local time on the user's device and welcomes them to their building ("Welcome to [building name]"):

GreetingTime window
Good Morning12:00 AM – 12:00 PM
Good Afternoon12:00 PM – 5:00 PM
Good Evening5:00 PM – 12:00 AM

Location Selector

The location selector in the top-left corner displays the name of the building the user is currently viewing. Tenants associated with more than one property tap it to switch buildings — all home screen content updates to match the selected building.

The carousel appears at the top of the home screen and displays content cards that your property team has promoted. Cards use a top-to-bottom gradient for a "stage" effect, and users swipe horizontally to move between them. New users see a welcome card with the building image and logo on first launch — this card is shown only once per user.

Cards can include:

  • Events with registration open
  • Announcements and memos
  • Deals and promotions
  • Surveys

Property teams manage promoted content from HqO Admin > Experience > Content by toggling a content card to "Promoted."

💡 Tip: Keep promoted content fresh — aim for no more than 3-5 cards at a time, and rotate weekly.

Utility Buttons

Utility buttons appear as a horizontal icon row below the carousel. They provide one-tap access to building services configured by your property team. Tenants cannot reorder the buttons — the order is set by the property team.

Common utility buttons include:

  • Resource Booking
  • Register a Visitor
  • Submit a Request
  • Access Control

Property teams configure utility buttons in HqO Admin > App Configuration > Utility Buttons.

Content Feed

Below the utility buttons, the content feed shows all active published content organized into category carousels for easy browsing. Tenants can:

  • Tap a content card to read the full post
  • RSVP to events directly from the feed
  • Claim deals from deal cards

Bottom Navigation

The tab bar at the bottom of the screen is available from anywhere in the app:

TabDescription
HomeReturns to the app home screen
ContentOptional secondary customizable content page (if enabled by the building)
DiscoverSearchable and filterable repository of all available content
ProfileUser-specific account and app settings

Profile

From the Profile tab, tenants manage their personal app settings:

  • Primary building — choose the building that loads when the app opens
  • Notification preferences — manage push and in-app notification settings per building
  • App language — change the display language
  • Privacy & security — update passwords, submit data requests, and clear the app cache
  • Legal documentation — access terms and policies
  • Community Forum — available to select customers only

Was this page helpful?

Ask HelpHub

Ask me anything about HqO

I can help you find information in the documentation.