Marketplace
Experience / Marketplace — Production view
The Marketplace is HqO's directory of technology partners. Browse 40+ integrations across access control, visitor management, resource booking, mobility, and more — then request the ones that fit your property.
Overview
Navigate to HqO Admin > Experience > Marketplace to open the Marketplace. The page opens on the Vendors tab, which lists all available technology integrations.
The Marketplace is a discovery and request tool — not a configuration panel. Use it to explore partner capabilities and submit activation requests to your HqO account team. Once an integration is activated, it is managed through HqO Admin > Apps > Features.
💡 Tip: The Marketplace is available to building admins and portfolio admins. Building-specific filtering helps you identify which integrations are relevant to each property.
Browsing the Marketplace
Search
Use the search bar at the top of the page to find integrations by provider name, product name, description, or feature keyword. Results update as you type.
Filters
The Filters panel on the left side of the page contains three collapsible filter groups:
Building
Use the Building dropdown to filter results for a specific property. This helps when managing multiple buildings under a portfolio.
Vertical
The Vertical filter shows all supported integration categories. Check one or more boxes to narrow the list to relevant verticals.
| Vertical | Description |
|---|---|
| Access Control System | Door and gate access hardware integrations |
| Destination Dispatch | Elevator dispatch and routing systems |
| EcoBee | Smart thermostat and energy management |
| Emergency Communications | Mass notification and safety alert platforms |
| Floorplan | Indoor mapping and space visualization |
| Lutron | Lighting control integrations |
| Mobile Access Credentialing | Smartphone-based building entry systems |
| Order Ahead | Food and beverage pre-order platforms |
| Other | Miscellaneous integrations not listed above |
| Package Management | Mailroom and delivery management tools |
| Parking | Parking reservation and management platforms |
| Resource Booking | Conference rooms, desks, and amenity reservations |
| Service Booking | Fitness classes, wellness appointments, and on-site services |
| Service Request | Work order and maintenance ticketing |
| Shuttle Tracking | Commuter and transit tracking tools |
| Smart Building | IoT, occupancy sensing, and building intelligence |
| Ticketing | Help desk and support ticketing systems |
| User Provisioning | Identity and access provisioning |
| Visitor Registration | Guest check-in and visitor management |
| Wallet | Digital payment and credential wallet integrations |
Geography
Filter integrations by the regions where they are available.
| Option | Scope |
|---|---|
| Global | Available worldwide |
| North America | United States and Canada |
| Europe | European region |
Setup Requirements
Filter integrations by what is required to install them.
| Option | Meaning |
|---|---|
| Hardware required | Integration requires physical hardware at the property |
| Installation required | Integration requires on-site installation or configuration |
The results area shows Showing: All developers (or a count when filters are active) and updates immediately when any filter changes.
Integration cards
Each card in the results grid displays the following information:
| Field | Description |
|---|---|
| Developer name | The company that built the integration (e.g., Angus Systems) |
| Product name | The specific integration or product (e.g., Angus Resource Booking) |
| Description | A short summary of what the integration does |
| Category tags | Linked vertical labels showing where this integration is classified |
Available integrations
The Marketplace currently includes the following integrations, organized by primary vertical:
Access Control
| Developer | Integration | Description |
|---|---|---|
| Avigilon Alta | Avigilon Alta | Enterprise-level access control features and safety solutions |
| Brivo | Brivo | Cloud-based access control for smart buildings |
| Doordeck | Doordeck | Smartphone NFC access control over any existing system |
| HID Global | HID | Mobile credentialing and identity access solutions |
Mobile Access Credentialing
| Developer | Integration | Description |
|---|---|---|
| Proxy | Proxy Access | Phone-based mobile access for employees and visitors |
| HID Global | HID Passes | NFC credential integration via the HID Passes app |
Emergency Communications
| Developer | Integration | Description |
|---|---|---|
| Vector Solutions | Vector LiveSafe | Two-way safety communications and risk intelligence platform |
Visitor Registration
| Developer | Integration | Description |
|---|---|---|
| Angus Systems | Angus Visitor Registration | Visitor management with emergency preparedness features |
| SoloInsight | CloudGate Visitor Management | Complete visitor lifecycle management with security workflows |
| HID Global | HID Easy Lobby | Digital visitor sign-in and contractor management |
| HqO | HqO Visitor Registration | Native HqO visitor pre-registration and building pass issuance |
| Proxyclick | Proxyclick | Enterprise-grade visitor management with security integrations |
| Envoy | Envoy Visitor Management | Modern visitor check-in with delivery and room booking |
Resource Booking
| Developer | Integration | Description |
|---|---|---|
| Angus Systems | Angus Resource Booking | Simplified amenity reservation for tenants |
| HqO | HqO Resource Booking | Native HqO conference room and resource reservations |
| Join Digital | UpNext by Join | Networking-as-a-service with workspace booking |
| OfficeRnD | OfficeRnD | Automated resource booking management for tenants |
| Envoy | Envoy Resource Booking | Room booking with usage analytics and space optimization |
| Moffi | Moffi | Flexible workspace sharing and desk/room booking |
Service Booking
| Developer | Integration | Description |
|---|---|---|
| MindBody | MBO | Fitness, beauty, and wellness class and appointment booking |
| HqO | HqO Service Booking | Tenant service booking powered by Timekit |
| Calendly | Calendly | Automated meeting and appointment scheduling |
Service Request
| Developer | Integration | Description |
|---|---|---|
| Angus Systems | Angus Service Requests | Mobile and cloud work order management for CRE teams |
| HqO | HqO Service Request | Native HqO maintenance and service request submission |
| ZenDesk | Zendesk | Tenant support ticketing and help desk management |
| Plentific | Plentific | End-to-end maintenance and compliance management |
Mobility & Shuttle Tracking
| Developer | Integration | Description |
|---|---|---|
| TripShot | TripShot Shuttle | All-in-one commuter transportation management |
| Actionfigure | TransitScreenGO | Real-time transit and mobility options display |
Parking
| Developer | Integration | Description |
|---|---|---|
| HqO | MORE App Parking | Building parking management via HqO |
| SoloInsight | CloudGate Parking Management | Organizational parking area and access management |
| ParkWhiz | ParkWhiz | On-demand parking booking near the property |
Indoor Navigation & Smart Building
| Developer | Integration | Description |
|---|---|---|
| Mappedin | Mappedin | Indoor GIS tools and digital wayfinding experiences |
| Pointr | Pointr | Deep Location® indoor intelligence and location services |
| Mapwize | Mapwize | Digital wayfinding, room booking, and space occupancy mapping |
Security & Health
| Developer | Integration | Description |
|---|---|---|
| SoloInsight | CloudGate Health Screening | Workplace health screening and wellness toolkit |
| SoloInsight | CloudGate Dock Management | Delivery and loading dock management |
| Join Digital | Smart Buildings by Join | Building security and wellness via networking-as-a-service |
Workplace Services & Other
| Developer | Integration | Description |
|---|---|---|
| Angus Systems | Angus SAML | SAML-based single sign-on for Angus platforms |
| Join Digital | Smart Workplaces by Join | Workplace services and administrative automation |
| Elauwit | Elauwit | Property-wide Wi-Fi and connectivity management |
Viewing an integration's details
Click any integration card to open its detail page. The detail page shows:
- Integration name and logo
- Developer — the company behind the integration
- Website link — direct link to the developer's product page
- About section — full product description and use case details
- Specifications panel (right side):
| Field | Description |
|---|---|
| Vertical | The primary integration category |
| Features | Feature tags (e.g., Security, Mobility) |
| Geography | Supported regions (Global, North America, Europe) |
| Hardware | Whether physical hardware is required (Yes/No) |
| Installation | Whether on-site installation is required (Yes/No) |
Navigate back to the full list using the Marketplace / breadcrumb at the top of the page.
Requesting an integration
The Marketplace is a request-based system. Integrations are not self-serve — your HqO account team activates them after reviewing your request.
How to submit a request
- Open the integration you want from the Marketplace list.
- Click the Request button in the top-right corner of the detail page.
- A Review request modal appears, confirming the integration name.
- Add any notes, questions, or context in the Tell us more about your request field.
- Click Submit to send the request to your HqO account team.
After submitting, your account team will follow up to discuss setup requirements, timelines, and any vendor agreements needed to activate the integration.
⚠️ Note: Some integrations require hardware installation, IT coordination, or third-party vendor agreements. Review the Specifications panel on the detail page before submitting a request so you can plan accordingly.
Managing active integrations
The Marketplace is for discovery only. Integrations that have already been activated for your building are configured and managed from a different location.
Go to HqO Admin > Apps > Features to:
- Enable or disable active integrations per building
- Configure integration-specific settings
- Manage user access and permissions
The Marketplace does not show an "active" state on cards — there is no visual indicator distinguishing integrations already live at your building from those available to request.
FAQ
Can I activate an integration directly from the Marketplace? No. The Marketplace is a discovery and request tool. Clicking Request submits a request to your HqO account team, who will work with you on activation.
How long does it take to activate an integration after requesting? Timelines vary by integration and depend on hardware requirements, vendor agreements, and IT coordination. Your account team will provide an estimated timeline after reviewing your request.
Can I filter by my building to see which integrations are already active? The Building filter scopes the list to integrations available for that property, but does not show currently active integrations. Use HqO Admin > Apps > Features to see what is active.
What does "Hardware required" mean in the Setup Requirements filter? It means the integration requires a physical device (such as an access reader, kiosk, or sensor) to be installed at the property before the integration can go live.
What does "Installation required" mean? It means the integration requires on-site setup, configuration, or professional installation beyond a standard software connection.
We use a vendor not listed in the Marketplace. Can we still integrate? Reach out to your HqO account team to discuss custom integration options not currently listed in the Marketplace.
Need help?
Contact your HqO account team or email appsupport@hqo.co.
Related
- Features — Enable and configure active integrations per building
- Service Booking — Manage bookable on-site services
- Events — Create and manage building events
- Content — Manage building announcements and posts