Work Order & Building Operations Integrations
HqO integrates with third-party work order and building operations platforms so tenants can submit service requests, book resources, and manage visits from the HqO app while your existing system remains the operational back office.
For every integration on this page, all administration stays in the partner platform's back office — HqO provides the tenant/end-user experience through the HqO mobile app. Each integration must be included in your HqO contract; contact your HqO Customer Success Manager or Implementation Manager to add one or learn more.
Angus Systems
The Angus Systems integration brings Angus's Work Orders, Visitor Management, and Resource Booking modules into the HqO app.
What tenants can do in the HqO app:
| Module | Capabilities |
|---|---|
| Work Orders | Submit work orders with key inputs routed to the right parties, track status, receive progress updates, and view outstanding requests |
| Visitor Management | Register and pre-register guests, send visitor invitations, check visitor status, and receive arrival notifications |
| Resource Booking | View and book available resources; update, adjust, or cancel reservations |
User access: The integration supports users who have Tenant Employee access in Angus and an HqO account matched by email address. Property managers and admins must update their Angus permissions to use the integration.
Setup: Provide your HqO team with:
- Your account name in Angus
- The associated address
- Primary contact information
- Which modules to integrate (Work Orders, Visitor Registration, Resource Booking)
Configuration also requires the SSO URLs associated with your account, which Angus provides directly to HqO.
Regional availability: North America only
Building Engines Prism
The Prism by Building Engines integration lets tenants use Prism's core modules through the HqO app.
What tenants can do in the HqO app:
| Module | Capabilities |
|---|---|
| Work Orders / Service Requests | Create, track, and communicate about maintenance requests with location pinning, photos, and cost estimate management |
| Resource Reservation | Search, filter, book, and manage room reservations across multiple locations with custom configurations |
| Visitor Management | Register visitors in-app (including recurring visits); property teams can generate badges |
Setup: Complete three prerequisites in Prism, then send the details to your HqO team:
- Create an API admin email — a unique property manager account used for the system integration. This account must receive and accept its invitation email to complete setup.
- Create a test user account — an employee/tenant account for UAT testing. Test users cannot have property manager or admin roles.
- Collect your Building ID — found in the Prism property URL, between
/buildings/and?currentPage=1.
Then provide HqO with the API credentials and test user email, your Building ID, the modules you want, and property and company/floor/suite details. Store credentials in a password vault such as 1Password.
Timeline: Implementation typically takes 2–3 weeks after the information is submitted.
Corrigo
Corrigo is a facilities management platform. The integration lets tenants manage facilities-related work orders through the HqO app, using SAML authentication so users don't need to re-authenticate when opening the feature.
What tenants can do in the HqO app:
- Submit service requests with location, asset/task selection, description, and photos
- Access self-help troubleshooting content
- Edit or cancel submitted requests
- Receive email notifications for status updates
Setup: Contact your Implementation Manager to kick off the process. Setup requires access to your organization's Corrigo Admin Portal.
Timeline: Typically 4–6 weeks from kickoff.
Regional availability: Global
Planon (SamFM)
HqO integrates with SamFM from the Planon product suite, bringing SamFM's service request and work order capabilities into the HqO app.
What tenants can do in the HqO app:
- Access service requests through a customizable utility button
- Submit service requests directly from the HqO mobile app
- Receive an email confirmation when the work order is received
Setup: Provide your HqO team with your Building/Account ID. Reach out to your Planon (SamFM) representative to obtain it, and include your HqO Customer Success Manager or Implementation Manager in the conversation.
Regional availability: Global
OSIS
OSIS is a JLL space management platform that supports floor plans, desk booking, and check-in/check-out solutions. The integration uses SAML authentication, so users bypass a re-authentication step when opening the feature.
What tenants can do in the HqO app:
- Set a working location
- View and book reservations and desks
- Locate employees and rooms
- Access team information
- View floor plans
Setup: Contact your Implementation Manager or Customer Success team to get started.
Timeline: Typically 4–6 weeks from project initiation through testing and deployment.
Regional availability: Global
Bluepoint (Yardi)
The Bluepoint integration brings Bluepoint's visitor management solution into the HqO app.
What tenants can do in the HqO app:
- Register new visitors and view existing registered visitors
- Visitors receive confirmation emails with visit details, building information, and directions
- Visitors can pre-register through the email confirmation
Optional kiosk functionality lets visitors check in via a kiosk or tablet.
Setup: Collect the following from your Bluepoint representative (include your HqO Customer Success Manager or Implementation Manager in communications), then share them with your HqO account team:
| Item | Source |
|---|---|
| Client ID | Bluepoint representative |
| Client Secret | Bluepoint representative |
| Building/Account ID | Bluepoint representative |
Regional availability: Europe, expanding to North America
Comet
The Comet integration gives tenants access to amenities, event spaces, and concierge services through Comet's platform inside the HqO app. HqO implements Comet through a webview integration that supports Comet's capabilities.
What tenants can do in the HqO app:
- Access event spaces and meeting rooms
- Use concierge services
Setup: Configuration requires the SSO URLs for your Comet account, which Comet provides directly to HqO.
Datawatch Systems
The Datawatch integration embeds Datawatch's Mobile Access, Visitor Management, and Resource Booking products into the HqO app.
What tenants can do in the HqO app:
| Module | Capabilities |
|---|---|
| Visitor Management | Register and pre-register guests, send visitor invitations, monitor reservation status, receive arrival notifications, and distribute QR codes for building access |
| Resource Booking | View and book available resources, check existing reservations, and modify or cancel bookings |
Setup: Provide your HqO team with:
- Your account name in Datawatch
- The address associated with the Datawatch account
- Which modules you want (Mobile Access, Visitor Registration, or Resource Booking)
- The SSO URLs for your account
Contact your Datawatch representative if you don't have this information, and include your HqO Customer Success Manager or Implementation Manager in the process.
Regional availability: Global
Related
- Visitor Management — native and third-party visitor management
- Wayfinding & Transit Integrations — indoor mapping and commute tools
- Marketplace — browse available integrations