Customize Visitor Email

Tailor the email a visitor receives by adding your own image, a custom note, and an email signature so every invitation reflects your building's branding and voice.

Access visitor email settings

To open the visitor email customization options:

  1. Navigate to the Visitor Management page.
  2. Click the gear icon to open the settings.
  3. Select the Visitor email section.

Customization options

The visitor email template includes three areas you can customize.

SettingWhat it controls
ImageThe image displayed at the top of every visitor invitation.
Custom email textA note that appears on all visitor invitations.
Email signatureA salutation that appears on all visitor invitations.

Image

Click Upload image to add the image that appears in the visitor invitation email. Accepted file types are PNG and JPEG.

Custom email text

Add a note that appears on all visitor invitations. Use this area to include any message you want every visitor to see.

Email signature

Add a salutation that appears on all visitor invitations.

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